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Fitness Machine Technicians
Rochester & Western New York

Fitness Machine Technicians Rochester & Western New York provides fitness equipment repair and maintenance to customers in Rochester, Syracuse, Greece and the surrounding areas.

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We Service All Types of Fitness Equipment

Equipment Repair

A service contract is the best way to extend the life of your equipment and keep your facility safe, but we understand that a contract may not be feasible. We offer on-site repairs and preventive services when needed. Complete our Service Request Form to request an appointment.

Service Request Form

Preventive Maintenance

We offer service contracts on a monthly, bimonthly and quarterly basis. A preventive maintenance program helps to keep your equipment in top condition, decrease downtime, and prevent major equipment failures.

Gym Maintenance & Repair


You can complete our online Parts Request Form if you know what replacement part you need to order. We will contact the manufacturer and place the order for you, which can be shipped to us or directly to your home. Delivery times vary, and expect delays due to COVID-19.

Parts Request Form

Assembly & Disassembly

Bring in a team of qualified fitness equipment technicians to make the process easy. We offer commercial and residential assembly and disassembly services when you need to remove or setup your fitness units.


Rochester's Fitness Machine & Treadmill Repair Specialists

Does your aging treadmill need to be repaired? We’ll send a tech! Does your gym need regular equipment maintenance? We offer ongoing fitness equipment service plans to ensure your gym’s equipment is always up and running!

Fitness Machine Technician Fred from Rochester

Meet Fred Burghardt

In 2018, Fred Burghardt launched the Rochester location of Fitness Machine Technicians. In 2020, he expanded to include Syracuse and the surrounding areas. Fred used to own a gym and was frustrated by the fact that there weren’t any reliable fitness equipment repair companies in town, so he wanted to fix the problem!

Fred is committed to providing quick and quality service to his customers. With his background in the fitness industry, Fred understands the importance of keeping fitness equipment running safely and efficiently.

Interested in getting started with our services or learning more about our service packages? Give us a call or contact us online.

In addition to Rochester, Fred also services customers in Syracuse, NY.

Read Reviews or Write Your Own

Click the icons to read reviews on some third-party sites. If you have hired us, we would greatly appreciate if you took the time to leave us a review! Take note that some of these websites require accounts to discourage false reviews.




Cody P.
September 2021

The crew at Fitness Machine Technicians were great to work with. I had a running deck that had cracked. They had a custom one made. Had to get them dimensions over the phone and measurements were a little off. They took the deck back up fixed it and came back down the next week and fixed it. Fair pricing and very friendly. Would definitely suggest them to anyone!

James B.
September 2021

I had Jake over to repair a loose belt on my elliptical. Not only was he extremely competent and professional but very personable. I was impressed by how quickly he responded to our house. In the past, I have had to wait weeks for repairs. I was also pleasantly surprised by the reasonable bill. In the future I will call on Fitness Machine Technicians for service and ask for Jake!

Seanelle H.
September 2021

I called upon the Fitness Machine Technicians a few times for a move. Fred is courteous and gets the job done. Disassembled and assembled my treadmill and elliptical during my move. Also called them back for a repair (not related to the move). Fair pricing. I've used his services now on 4 separate occasions. You've got my recommendation!

Barbara M.
September 2021

I have a NordicTrack elliptical that needed warranty work. This is the company that NordicTrack partners with for service. They provide excellent communication, timely and professional service and are great to work with. I highly recommend them!!

Aimee E.
September 2021

Fred reached out shortly after submitting a request and got us scheduled for the next available slot. Jake, the technician was wonderful. Our NordicTrack bike is calibrated and running like new! He even went above and beyond by discussing treadmills with us when we inquired on what we should look for as a future purchase. This team was responsive, professional, and pricing was right on! Keeping them in our contacts!

Kara D.
August 2021

The technicians were polite, responsive and explained clearly what was my issues and how I could resolve them. I appreciated that they gave me options on how I wish to repair my elliptical machine. I would use them again in a heartbeat!

Eileen C.
August 2021

The technician arrived on time, worked efficiently, was friendly and best of all the elliptical worked great. He took the machine apart before our move and put it back together after he got to our new home. Great service! I would hire them again.

Denise M.
August 2021

As I was preparing for my move cross country, we decided to have our treadmill disassembled to make it easier to move. Our technician was knowledgeable and made sure I knew the steps to put it back together when we get to our destination. He double-checked my notes and made sure that I had everything in the right order to do. He also suggested I take pictures of key steps. As a bonus, he was so personable and fun to chat with! Highly recommend!

Our Industries

Request a Technician

Our factory-trained and authorized technicians promise to keep your equipment fit so you can stay fit!

Fitness Machine Technicians is committed to delivering the most reliable service/repair and preventive maintenance services. From initial diagnosis to completed repair, our turn-around time is second to none.

Commercial Services- Fitness Machine Technicians of Western New York

Fitness Machine Technicians of Western New York provides excellent service and preventative maintenance to commercial fitness facilities, including but not limited to Commercial Gyms, Apartment & Condominium associations, Universities, Hotels, Medical Facilities, and any commercial properties with a fitness facility inside.

Our highly trained technicians have the experience and knowledge to repair all types of fitness equipment. We also offer preventative maintenance packages to keep your equipment in top working condition and make it one less thing you have to worry about.

If you are located in Western New York and are in need of treadmill repair or other fitness equipment maintenance, please contact us today! We would be happy to serve you and keep your facility running smoothly.

Read More

The Best Hotel Gym Repair in Western New York

If you manage a hotel in Western New York that has a gym for guests to use, it is important to keep the equipment in good working condition. Not only will this ensure that your guests have a positive experience at your hotel, but it will also help prevent any accidents or injuries that could occur on outdated or broken equipment.

Fitness Machine Technicians of Western New York offers repair and maintenance services for all types of fitness equipment, including treadmills, ellipticals, weight machines, and more. We also offer preventative maintenance packages to help keep your equipment in top condition and avoid any costly repairs down the line.

Don’t let your hotel gym become an liability- contact Fitness Machine Technicians of Western New York today for all of your repair and maintenance needs!

The Most Common Treadmill Issues We See

Treadmills are one of the most popular pieces of fitness equipment, but they are also one of the most common pieces of equipment that we see for repair.

The most common treadmill issues include:

  1. Motor problems
  2. Belt and deck issues
  3. Electronics Issues
  4. Calibration Issues

If you are experiencing any of these issues with your treadmill, or if your treadmill is not working at all, please call us today and we will be happy to help!

Preventative Maintenance Packages With Us

A preventative maintenance package with Fitness Machine Technicians of Western New York is the best way to keep your fitness equipment in top working condition and avoid repairs down the road.

Our packages include:

  1. A thorough inspection of all equipment
  2. Lubrication of all moving parts
  3. Tightening of all bolts and screws
  4. Calibration of all electronics
  5. Cleaning of all treadmill belts and decks
  6. And more!

To learn more about our preventative maintenance packages or to schedule a service call, please contact us today!