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About Our Gym Equipment Service Company

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Our Mission

“Fitness Machine Technicians is committed to delivering the most reliable service/repair and preventive maintenance services. Prompt customer service and constant customer communication are the keys to our success. We strive for professional, friendly and accurate service at all times.”

-Don Powers
PRESIDENT & CEO

Services

SERVICES

Fitness Machine Technicians specializes in the maintenance and repair of equipment for commercial and home exercise facilities.

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PERFORMANCE

Fitness Machine Technicians is committed to delivering the most reliable service/repair and preventive maintenance services. From initial diagnosis to completed repair, our turn-around time is second to none.

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COMPANY

Experience, knowledge, and responsibility are the cornerstones of our business. Our President and CEO has been in the fitness industry since 1984. He first owned and operated five exercise equipment retail stores that served both commercial and residential clients.

Our Values

With a 30 year track record repairing fitness equipment, Fitness Machine Technicians specializes in the maintenance and repair of fitness equipment for commercial and home exercise facilities. Clients include fitness centers, corporations, hotels, apartments, condominiums, high schools, colleges and universities, government, and residential homes across the United States. Basically anywhere there is fitness equipment. Our corporate-trained and authorized technicians are committed to providing the most reliable repair and maintenance services.

We only service exercise equipment and don’t sell it. We are certified by most manufacturers. Our technicians are courteous, professional, and respectful. We are not biased towards one brand or another and will not try to upsell any customer to replace a machine. Our job is to keep your machine going for as long as possible and to keep you happy.

Community Involvement

Fitness Machine Technicians supports several local charities and events as part of our commitment to helping our local communities in Pennsylvania, New Jersey, Delaware & Maryland. Below are some of the organizations and events we have recently supported.

Connor McKenna Foundation
Wish Across America
Arcadia Golf Outing

OUR TEAM

DON POWERS  |  PRESIDENT & CEO

Founder and President of Fitness Machine Technicians, Don Powers, has over thirty years of experience with exercise equipment sales and service. He founded Corfit, an exercise equipment sales and service company, in 1989. His success attracted Omni Fitness, who purchased Corfit in 1997. He then became Vice President for Omni Fitness’ Mid-Atlantic region.

In 2002 Don realized that there was a large void in the market for professional fitness equipment service and repair. He acquired Exertech, which was renamed Fitness Machine Technicians in 2014. Fitness Machine Technicians sold its first franchise in 2012 before rolling out a national franchise campaign in 2018. The brand now has a total of 45 franchisees, with over 100 territories in operation, and is open in 31 states. In addition to continuing its growth across the United States, Fitness Machine Technicians will expand into Canada this year.

Don’s expertise in fitness equipment sales and service, relationships with manufacturers and skills in operations and management has led Fitness Machine Technicians to be the rapidly growing national franchise system that it is today.

PAT CAHILL  |  VICE PRESIDENT & SERVICE MANAGER

Shareholder and Vice President of Fitness Machine Technicians, Pat Cahill, has over 20 years of experience in customer service and exercise equipment repair and maintenance.

During his career, he has been certified for service by all the major exercise equipment manufacturers including Life Fitness, Technogym, Core, True and Johnson Health Tech to name a few. He is an expert service technician and provides hands on training and technical support to all of our technicians and franchisees. In addition, he manages parts ordering.

Pat’s knowledge and excellent communication skills make him a favorite of both technicians and customers.

OUR INDUSTRIES

Corporate

Insurance costs are through the roof. Companies have invested large dollar amounts on exercise equipment in order to keep their employees healthy so it’s important to keep your equipment healthy too. Constant signs on downed equipment indicate neglect which can be harmful to your corporate culture.

Residential

If you are a home workout enthusiast and you need help getting or keeping your fitness equipment up and running, we have you covered. We work with all types of at-home exercise equipment and can assist with various services, including repair, preventive maintenance, assembly, and disassembly.

Health Clubs

Running a desirable health club means your equipment is performing at its best. Competition is fierce, and we understand the challenges that arise when your equipment is run down; not only can it create safety issues, but it can cause a decline in memberships. We have worked with the largest clubs to keep their problems to a minimum.

Hotels

If you are a property manager in the hospitality industry, you know that guests expect a quality experience at your hotel. If your hotel’s gym equipment is out of order, it reflects poorly on your establishment and could lead to negative reviews online.

Education

Schools are competing for students every day, and many students take their exercising seriously. While taking a tour, the last thing you want a prospective student to notice is a room full of “Out of Order” signs. We also take our work seriously to keep those “Out of Order” signs out of your school.

Apartments

In today’s health-conscious society, current and prospective tenants expect your apartment or condominium’s fitness center to be clean and functional. Not only will maintaining your gym benefit your tenants, but regular maintenance can also extend the life of your fitness equipment and save you money.

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