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All Reviews

Yulia Hoppe
December 2020

I am very glad I chose this exact company. Very attentive and responsive, communication is great 👍 The technician did his best trying to fix my work out machine (Horizon Peak Trainer 5.0), unfortunately, later that evening, I found out that the machine still wasn’t working properly and apparently wasn’t repairable (this exact model is defective and a lot of people had the same problems), so they charged me only the minimal price. The same evening Don emailed me and asked if everything was fine and offered a discount for the next time, and recommended to me reliable brands and specific models of working out equipment that I could buy within my budget.
It was very nice to get such great customer service, thank you! If I ever need a fitness machine technician again – I know where to go 🙂

Michelle Wolrich
December 2020

We are very pleased with the quality of service. They responded to our initial request quickly. They were very professional and provided reminders and updates regarding our dates and time of service. When we had an issue, they were quick to resolve it. Chuck was a pleasure to talk to and was very attentive and helpful. We would definitely use this company again!

Lisa Kopansky
December 2020

I had to reschedule my appointment to disassemble/move/re-assemble my treadmill twice. FMT was very flexible and accommodating.

On the day of my appointment, loved the texts before they arrived so I knew that they were on their way and then the subsequent text upon arrival. They made what I thought was a complex job so simple. Done in less than an hour (took me a whole day and possible hernia on the original assembly I did myself). WELL worth the money. Technicians were courteous, professional, and extremely friendly. Thank you so much FMT!