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Great technician. Went above and beyond to diagnose, fix and take care of my equipment.
Dax and Rick took great care of me. Dax arrived early and had my complicated new treadmill up and running in no time. Rock handled scheduling and payment and it all worked flawlessly. Much appreciated.
My elliptical needed repairs. I submitted an inquiry to Fitness Machine Technicians. Within 24 hours they responded. An appointment was scheduled and the technician, Dax, reported to my home. Dax was prompt and professional. He wore a mask and adhered to social distancing. He diagnosed the issue and determined that the repairs were within warranty. A second appointment was scheduled for the actual repairs as parts needed to be ordered. Once again Dax appeared promptly within the scheduled window and worked on the machine until it was working again. I am impressed by the level of communication received as well as the service. Thank you!
Dax came out to assess our treadmill today. He was prompt, super friendly, and knowledgeable. He was able to get our treadmill running the way it should be and there was no pressure to purchase any extra parts or services. He was also great with our two kitties! We would highly recommend him! Thank you, Dax!
Dax did a excellent job on my machine (Cybex 750A Arc Trainer). Worked quick and efficient to diagnose my problem and did not work to add up my balance. Came within the window period assigned and even let me know when he was enroute. Wore the appropriate protective gear due to the pandemic and wiped my machine down before and after repair. Highly recommend the company and technician. Communication the entire time was spot on.
Dax was friendly and very informative. He was able to fix my treadmill same day with out any additional cost. I would highly recommend this company and my technician.
We recently had our treadmill serviced and everything was great. Especially want to compliment the service technician. He was knowledgeable and did a fabulous job. Our treadmill is like new.
Great quick service. Got a next day appointment and my treadmill was fixed the same day! Thank you!
FMT did a great job on my equipment. The technician was there on time and was able to fix the problem. I highly recommend Fitness Machine Technicians!