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The techs moved my large and bulky treadmill by disassembling in one room and reassembling in another. They worked efficiently and were informative in providing ways to maintain the equipment. Would definitely recommend them.
Bart is amazing! He came out multiple times to make sure my issue was fixed. Every interaction with him was professional, pleasant, and efficient. I highly recommend this company for maintenance and repair!
Bart performed a walking belt and drive belt replacement on our Smooth Fitness 835i treadmill, which, apparently is no longer available. He arrived on time wearing the requisite protective equipment and ready for work. He immediately set to work, and in short, had the necessary parts removed with the treadmill ready for the belt replacement. I am working remotely so was occupied with my workday, but let Bart know that I was available as needed. Each time he needed to talk with me he quietly approached my work area and politely asked for my time. He readily shared the necessary information and even took the time to answer my many questions. He never became impatient or made me feel as though I was bothering him. He completed installing the new walking belt and set about to replace the drive belt when he noticed a notch cut into the new drive belt. He immediately pointed this out to me, assured me that he thoroughly inspected the existing drive belt, and told me that the existing belt would be more than satisfactory for continued use. Bart finished his work, we processed the payment, and he pointed out the walking belt lubricant that came with the new belt. He gave me explicit instructions for applying the lubricant and how often I should use it. He cleaned the work area so that it appeared exactly as he found it when he arrived. Bart is extremely professional, knowledgeable, courteous, kind, and very personable. My wife and I are very grateful to have Bart perform this work and that we have found our fitness equipment technician. We wouldn't hesitate for one second to use Fitness Machine Technicians again, and we will definitely request Bart to perform any service.
We needed to have our TreadClimber serviced and the walking belts replaced. One call and everything fell into place. Cody was professional and knowledgeable. The quote was received fast and the office kept me informed after parts were ordered. We will absolutely use them again for service and repairs.
It's hard to find treadmill repair in Chico. After searching locally with no success, I came upon a review of this company, and I'm so glad I did. They were super easy and friendly to work with! Cody was not only knowledgeable but helpful in answering my many questions. The prices were very reasonable. We will be using them in the future for treadmill maintenance and would not hesitate to recommend! Thank you Joy, Cody, and everyone who helped us at Fitness Machine Techs!!
This company is the BEST! Responsive, professional, friendly. Joy is a dream to work with. I could not give them a higher recommendation.
Since we are using our treadmill more these days we decided to have it serviced. We were extremely happy with this company. They responded to my call immediately. The technician arrived on time. He was professional, knowledgeable, and thorough. As an added bonus we practiced Covid guidelines by wearing a mask and practicing social distancing. We would definitely use this company again and would recommend it to others.
We needed to get our older model Nordic Track treadmill repaired. Not only did they come promptly and repair it, but they also completely cleaned and refurbished it (we had moved it from outside to inside) at no additional charge! I would use them again in a minute!!
I was highly impressed with Bart’s ability to analyze and problem-solve the situation with my treadmill. He showed tremendous focus and professionalism even when presented with dead ends to fix the problem. Bart maintained focus on the task at hand until it was complete. I greatly appreciate his perseverance and focus on fixing my broken treadmill.
I had Cody come out and set up a Nautilus U618 upright exercise bike today. He wore a facemask, he was very pleasant and he was very competent. My communications with Joy, in the office were informative, thorough and enjoyable. I strongly recommend this company for your exercise equipment repair.