Portland

Excellent and attentive customer service. I enjoyed dealing with Jesse and staff. My issue was resolved and I now have a working treadmill once more–wonderful!

Our technician Robert arrived on time, promptly diagnosed the problem with our elliptical and even had the part to fix it. Outstanding.

Jesse was very pleasant and helpful. Helped me troubleshoot a basic resolution!! Technical issues are not my forte, Jesse was patient as well! Thanks!

Both Jesse and Robert are great! I spoke with Jesse on the phone to schedule the appointment. I have a slightly older treadmill that needed to be fixed and he helped me figure out if it was even worth spending money on a house call to diagnose it. Robert came to the house and probably within 10 minutes already knew what he needed to do. Not only is he good at what he does but he was fun to work with and very conscientious about making sure I was happy with the solution. So worth the money, which wasn’t much, compared to buying a new treadmill. Totally recommend these guys.

I had an older weight lifting machine in the gym at the apartment community that I manage that had a broken cable. I called several repair companies and all of them except Fitness Machine Technicians wouldn’t even come to the property to evaluate the machine because it was an off brand. Jesse came to the property and did the evaluation, and did everything he could to find a company that we could buy replacement cables from. It took a great deal of effort, but he was finally able to find a third party company that manufactured replacement cables for older weight machine just before I was going to spend $3800.00 on a new machine.

The replacement cable came in in less than 2 weeks and 2 very nice techs came out to install the cable. They were very professional and did a great job. They literally saved us thousands of dollars.

They were able to fix a weird problem with an old piece of equipment that I hadn’t been able to use in months. Somewhere in their information network there was a guy that knew when a zip tie had to be used for 30 seconds and you needed two people to complete the job. They got it done.

Great service for anyone with exercise equipment! I was thrilled to find them. Jesse was extremely professional both on the phone when making our appointment as well as the hour he spent in my home repairing my equipment. I’ve been suffering with a poorly installed home gym for a few years so finding this company on line was a gift. Jesse was able to reassemble my gym as it was designed to be assembled and it finally works perfectly, he was able to do so in just an hour as he predicted. You can trust Fitness Machine Technicians and Jesse to do a fantastic job.

Jesse came through for us on repairing our die-hard old gold standard upper body ergo-meter and it’s working like a charm. He was expeditious in his communication, prompt on his appointments, and kept a tidy repair area around the equipment without disturbing others on adjacent equipment while he was working. Personable and professional. Highly recommended!