We have worked with Patrick Cahill for a number of years and cannot imagine anyone being more prompt, professional and skilled. Patrick makes house calls once or twice a year as if he were the Marcus Welby, M.D. of stairmasters and treadmills. Although we are far from his largest account, Patrick treats us with the same courtesy as if we owned a gym with dozens of machines. He deserves his success and anyone needing help in his field of expertise should put Patrick's phone number and email directly into a permanent contact list and never worry about looking elsewhere. Fabulous, first-class service.
As the Director of Campus Recreation at West Chester University, I have had the opportunity to work with many different strength and conditioning, preventative maintenance and repair organizations across the country. I can honestly say Fitness Machine Technicians are the best I have contracted with! They are experts at a variety of commercial grade fitness equipment, provide timely response to questions and/or requests for repairs, are efficient with the work they provide, do a great job of explaining the diagnosis they arrived at with equipment not working properly, are a good value, and go out of their way to consistently provide outstanding customer service! I strongly recommend to others considering FMT as their service provider as they go above and beyond in exceeding expectations in regards to customer service, expertise, timely response, and value.
Fitness Machine Technicians always provides prompt service when our equipment is down. The technicians are very knowledgeable and keep our equipment serviced quarterly. They have gone the extra mile to go above and beyond for us at Clemens Food Group.
We are extremely happy that we made the decision to work with Fitness Machine Technicians a few years ago. Scheduling preventive maintenance or repair services has never been easier because their entire staff is professional, friendly and efficient. Having the same repair technician return to our facility is comforting because he is knowledgeable about our equipment and very reliable. We know that our equipment is in great hands!
As the Fitness Center Director at Haverford College, my job is to ensure that our students and staff have access to the best exercise equipment and that this equipment is functioning at a high level at all times. This is why I trust Fitness Machine Technicians to provide maintenance on all of our equipment. Fitness Machine Technicians has been doing an outstanding job at our facility for over 6 years and I wouldn’t go anywhere else to get this job done. They attend to details, are timely, trustworthy, and most importantly keep our equipment functioning at high levels. In doing so, we are able to maintain a fit and safe environment.
As a school, we are always looking for value and quality. Fitness Machine Technicians has been providing quality service to our school for the past 4 years and can constantly work within our budget. They offer suggestions on how to best maintain the equipment we have, and help when we are trying to make a new purchase. Their concern for the customer is refreshing, and their quality staff makes the extra effort to ensure we are satisfied. We are not a big customer, but they always make me feel that we are important.
We are a privately held fitness club and have always counted on Fitness Machine Technicians for all of our equipment repairs. The technicians are extremely efficient and knowledgeable and the best part is their reliability! There is also not much waiting after you make your service request which is great for our business as well. They are service-oriented and we are grateful to have them!
We’ve been working with Fitness Machine Technicians for well over five years and have nothing but excellent experiences. The technicians are not only knowledgeable and responsive, but also polite and understanding. I have particularly benefited from being able to rely on their scheduled site visits for preventive care, but they are also very responsive to emergency repair situations. We currently have a combination of old and new equipment, and they have never had any issues replacing parts regardless of our equipment’s age. Many service companies in the fitness industry will fabricate reasons that a piece of equipment needs new parts, but I have learned through my experience that Fitness Machine Technicians’ technicians have the utmost integrity and honesty. We plan to upgrade our fitness equipment in the near future and although The Racquet Club plans to get new machinery, we plan to stick with the reliable maintenance service of Fitness Machine Technicians.
Having the privilege of working with Fitness Machine Technicians has been nothing short of amazing. Their impeccable customer service in combination with the precision of their equipment diagnostics has enabled us to trust them beyond imagination. Their sense of urgency when fixing our equipment is unmatched.