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Fitness Machine Technicians came out today for the first time to our gym. They serviced all of our cardio equipment, rowers, assault bikes, and spin bikes. WOW! I'm still in shock, our 7 year old rowers and bikes used daily in group exercise classes look brand new! The entire team was awesome to work with: customer service, their scheduler, and the technician that came out to our facility. He was extremely knowledgeable, took the time while performing preventative maintenance to teach my husband and I how to take better care of our equipment, and had such a positive attitude. Can't wait for the next time they come out. Such a great team and great group of people.
When searching for a service provider when we opened our new fitness center in June 2019, Fitness Machine Technicians stood out above the rest. Since we started our relationship with FMT last summer they have been nothing but professional, responsive, and easy to work with. The technicians are always on time and do a great job of explaining an issue and talking you through the options. I highly recommend FMT.
Fitness & Amenities Director
We have been using the FMT team at Applecross Country Club for over 10 years and they have always provided excellent service. There have been only a few occasions during the 10 years where we had to close down a machine for an extended period of time and I would have to contribute that to their fast service and beneficial preventative maintenance option. I would highly recommend Don/Pat and their team to any fitness facility in the area.
We have worked with Patrick Cahill for a number of years and cannot imagine anyone being more prompt, professional and skilled. Patrick makes house calls once or twice a year as if he were the Marcus Welby, M.D. of stairmasters and treadmills. Although we are far from his largest account, Patrick treats us with the same courtesy as if we owned a gym with dozens of machines. He deserves his success and anyone needing help in his field of expertise should put Patrick's phone number and email directly into a permanent contact list and never worry about looking elsewhere. Fabulous, first-class service.
Director of Campus Recreation
As the Director of Campus Recreation at West Chester University, I have had the opportunity to work with many different strength and conditioning, preventative maintenance and repair organizations across the country. I can honestly say Fitness Machine Technicians are the best I have contracted with! They are experts at a variety of commercial grade fitness equipment, provide timely response to questions and/or requests for repairs, are efficient with the work they provide, do a great job of explaining the diagnosis they arrived at with equipment not working properly, are a good value, and go out of their way to consistently provide outstanding customer service! I strongly recommend to others considering FMT as their service provider as they go above and beyond in exceeding expectations in regards to customer service, expertise, timely response, and value.
Wellness Program Manager
Fitness Machine Technicians always provides prompt service when our equipment is down. The technicians are very knowledgeable and keep our equipment serviced quarterly. They have gone the extra mile to go above and beyond for us at Clemens Food Group.
Office Manager, Recreational Services
We are extremely happy that we made the decision to work with Fitness Machine Technicians a few years ago. Scheduling preventive maintenance or repair services has never been easier because their entire staff is professional, friendly and efficient. Having the same repair technician return to our facility is comforting because he is knowledgeable about our equipment and very reliable. We know that our equipment is in great hands!
Fitness Center Director, Head Strength & Conditioning Coach
Performance Plus Camps and Clinics Director
As the Fitness Center Director at Haverford College, my job is to ensure that our students and staff have access to the best exercise equipment and that this equipment is functioning at a high level at all times. This is why I trust Fitness Machine Technicians to provide maintenance on all of our equipment. Fitness Machine Technicians has been doing an outstanding job at our facility for over 6 years and I wouldn’t go anywhere else to get this job done. They attend to details, are timely, trustworthy, and most importantly keep our equipment functioning at high levels. In doing so, we are able to maintain a fit and safe environment.
Physical Education and Health
As a school, we are always looking for value and quality. Fitness Machine Technicians has been providing quality service to our school for the past 4 years and can constantly work within our budget. They offer suggestions on how to best maintain the equipment we have, and help when we are trying to make a new purchase. Their concern for the customer is refreshing, and their quality staff makes the extra effort to ensure we are satisfied. We are not a big customer, but they always make me feel that we are important.
Former Director, Campus Recreation
Fitness Machine Technicians has been our fitness equipment service provider for 25 years and their work is first class, from timeliness to workmanship and problem solving. Fitness Machine Technicians has the resources to provide clients with expert repair service as well as the knowledge to increase the lifespan of your equipment through preventive maintenance scheduling. They can handle warranty repairs with ease. Our university has 9 fitness sites and an inventory of well over 1,000 pieces of equipment. Fitness Machine Technicians has been our sole provider for repairs and maintenance and also provided layout construction and safety-issue problem solving. I fully endorse Fitness Machine Technicians due to their professionalism and their ability to respond quickly and efficiently to client needs. Top shelf from A-Z.