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Reviews

Reviews


Rebecca Pinson
February 2020

What an amazing company. My Nordic Track bike that is 63 days old broke. Nordic Track was of no help what so ever. I spoke with Kevin and they sent their technician, Justin, over the next day. Justin went above and beyond to try and repair the bike, however Nordic Track does not have part needed. Both Justin and Kevin went above and beyond trying to find the piece needed for my bike. Kevin called the next day to see how service went. I have never dealt with such a professional company. I can not say enough about how great this company is. Great price and both Justin and Kevin put in so much time trying to order parts to fix machine. Great people!!

David F.
February 2020

Eric came over to PM our treadmill today. Was loud and running rough, determined that the motor was failing. We assumed we were beyond warranty, but Eric advised us that there is a 10-year warranty on the motors. Based on his suggestion, we registered our (8-year old) treadmill successfully, called to request a replacement and now have a new motor coming free-of-charge. I highly recommend Fitness Machine Technicians, they are professional, polite and saved us a lot of money.

Larry Burriss
February 2020

Quick response on both initial call and follow-up for installation of broken part. Treadmill was out of warranty, but Erik said the particular broken part was still under warranty. Very good help in ordering replacement part.