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Northwest Cleveland Reviews

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Northwest Cleveland

Javier O.
March 2020

I was disappointed that Dick’s Sporting Goods basically told me I was on my own with regards to maintenance and disassembly of my one year old treadmill, but I was pleased that Fitness Machine Technicians showed up so fast to get my mammoth of a machine moved to the basement and serviced. They drove from Avon to Wadsworth and attended to my many last minute requests! Must I say, I am a mechanical Engineer myself and I was very impressed with their promptness and professionalism. The price quoted was the price paid, and I will be sure to contact them again next year for maintenance.

Northwest Cleveland

Rebecca Pinson
February 2020

What an amazing company. My Nordic Track bike that is 63 days old broke. Nordic Track was of no help what so ever. I spoke with Kevin and they sent their technician, Justin, over the next day. Justin went above and beyond to try and repair the bike, however Nordic Track does not have part needed. Both Justin and Kevin went above and beyond trying to find the piece needed for my bike. Kevin called the next day to see how service went. I have never dealt with such a professional company. I can not say enough about how great this company is. Great price and both Justin and Kevin put in so much time trying to order parts to fix machine. Great people!!

Northwest Cleveland

Judy Yeager
January 2020

I had the best experience with Fitness Machine Technicians. Kevin was so helpful & Justin, the technician who came to work on my machine, was as so polite and went above and beyond to fix my elliptical. I needed a new power cord and he said we could order it but then proceeded to go to 3 different stores to try to buy one to no avail. When the power cord came in he came back and adjusted everything and it’s up & running. Would highly recommended them.

Northwest Cleveland

Melissa M.
January 2020

My Nordic Track treadmill was 7 years old and had never been serviced! Technician explained what was needed, worked efficiently and did a great job. Will definitely use this service in the future. Thanks!

Northwest Cleveland

John Monti
November 2019

This company went “above and beyond” to service our machine when another company failed to assemble it properly. Their technicians are professional and know what they are doing. You will not be sorry if you hire them. It was such a pleasure to find such a capable, competent, and trustworthy company.