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Northwest Cleveland

Testimonials by Location

Northwest Cleveland

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Patrick Hopperton
May 2020

Fitness Machine Technicians are a top shelf company! They went above and beyond to help me get my 20 y/o Trotter treadmill back and running. Other companies I contacted just told me it was too old and nothing could be done. Kevin came up with the solution and now I have an old friend back. They keep you informed, they were always on time. I cannot say enough. It isn’t often you find people who take pride in providing this type of service! I highly recommend them all!

Sandi VanLuit
March 2020

Wonderful company. Called Monday night and Justin was at our house Tuesday morning. Our NordicTrack bike of 2 years had no resistance. He completely diagnosed the problem. Helped find the part numbers. Found a telephone number for me to call since parts are still covered under my warranty with NordicTrack. He also looked at a treadmill that was giving us problems. He only needed to tighten a belt and a little upkeep. I felt he was very helpful and honest. The service fee is very fair. I highly recommend Fitness Machine Technicians.

Frank Mace
March 2020

I highly recommend this company for any one looking for any fitness machine repair, the technician who serviced my fitness equipment was on time, and very knowledgeable. Thanks Kevin and Justin, job well done!!!

Robert Pack
March 2020

These guys were great. I have a pro Form Cardiohit that I was trying to get serviced through Icon Fitness, also known as Nordictrack, with whom I had an extended warranty. I could not get any of their techs to work on it. That went on for the better part of 18 months. Finally I decided I had wasted my money on them, called Brian at Fitness Machine Technicians, and he sent Justin out – based on my availability, not theirs, and he had it repaired in about 2 hours. These guys know what they are doing. Don’t waste your time with anyone else.

Javier O.
March 2020

I was disappointed that Dick’s Sporting Goods basically told me I was on my own with regards to maintenance and disassembly of my one year old treadmill, but I was pleased that Fitness Machine Technicians showed up so fast to get my mammoth of a machine moved to the basement and serviced. They drove from Avon to Wadsworth and attended to my many last minute requests! Must I say, I am a mechanical Engineer myself and I was very impressed with their promptness and professionalism. The price quoted was the price paid, and I will be sure to contact them again next year for maintenance.

Rebecca Pinson
February 2020

What an amazing company. My Nordic Track bike that is 63 days old broke. Nordic Track was of no help what so ever. I spoke with Kevin and they sent their technician, Justin, over the next day. Justin went above and beyond to try and repair the bike, however Nordic Track does not have part needed. Both Justin and Kevin went above and beyond trying to find the piece needed for my bike. Kevin called the next day to see how service went. I have never dealt with such a professional company. I can not say enough about how great this company is. Great price and both Justin and Kevin put in so much time trying to order parts to fix machine. Great people!!

Judy Yeager
January 2020

I had the best experience with Fitness Machine Technicians. Kevin was so helpful & Justin, the technician who came to work on my machine, was as so polite and went above and beyond to fix my elliptical. I needed a new power cord and he said we could order it but then proceeded to go to 3 different stores to try to buy one to no avail. When the power cord came in he came back and adjusted everything and it’s up & running. Would highly recommended them.

Melissa M.
January 2020

My Nordic Track treadmill was 7 years old and had never been serviced! Technician explained what was needed, worked efficiently and did a great job. Will definitely use this service in the future. Thanks!

John Monti
November 2019

This company went “above and beyond” to service our machine when another company failed to assemble it properly. Their technicians are professional and know what they are doing. You will not be sorry if you hire them. It was such a pleasure to find such a capable, competent, and trustworthy company.