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The two guys that came out were very friendly, wore their masks, were quick, and got the job done! I would highly recommend.
Their technicians unpacked and assembled my new elliptical in a little over an hour. They both wore masks the entire time that they were in the house. They were polite and personable.
Spencer and Lavante (onsite staff) did a great job, sadly the motor cover was damaged by either Costco or the carrier who delivered it but Spencer helped me through calling Nordic Track, etc., and getting a new replacement part! He also ensured the new mill worked and trained us on its new attributes. I was able to give our old treadmill to some local friends. Thanks again for the great service!
I cannot imagine better service and attention to detail. When a machine malfunctions, a quick response is almost always desired; however, rarely delivered. The combination of proper correction and high concern for customer satisfaction makes choosing Fitness Machine Technicians a no-brainer. The fact that many individuals are turning to having their own fitness equipment, it is now more important than ever before to have it correctly set up and operating correctly because many are not yet comfortable visiting gyms. I cannot recommend this company more!
They did an amazing job, very considerate, and even called to see if they could come 2 hours earlier than scheduled! I would definitely hire them again!
I got a quick response and confirmation that they could service both pieces of my equipment (a treadmill and a stationary bike). The technician was professional, knowledgeable, and engaged me in questions before and after he completed the work to ensure that he understood my areas of concern and regarding how the equipment was performing. Overall a very good experience.
The representatives were on time, friendly, professional, and they got the job. I will be using them again in the future.
I ordered a treadmill and wanted someone professional to assemble it. Called FTM and they sent out two guys to do the job. I am so happy I had this done. They were professional, clean, and timely. About an hour later I was on my treadmill. I would definitely recommend them
Great service, great company. If you need service for your fitness equipment, nobody is better.
Fitness Machine's technicians were on time and worked quickly and carefully to disassemble, move, and reassemble my Nordic Track strider. They also were helpful in advising regarding lubrication issues. They deserve a top rating.