Northeast Cleveland Reviews

Since the initial phone call, we have only had a positive experience with Jennifer and Fitness Machine Technicians. They have been responsive and professional throughout the process, and we look forward to building a strong relationship for the future.

From the first interaction with Jennifer who took the time to understand our needs, to the technicians showing up promptly, being very personable and knowledgeable about the industry and our common practices, we felt like our equipment and members were in good hands. Pricing in our industry could get outrageous but we also felt the quotes were fair! We’re going onto our second appointment and will be signing up for a preventive maintenance plan so two thumbs from us at Team Wring Fitness!

Our relationship with Fitness Machine Technicians has enhanced the preventive maintenance plans and enhanced the membership to have safe, working equipment. Our collaboration has helped our in-house tech be more efficient with repairs and his monthly preventive maintenance.

Excellent service! I have owned a very nice, commercial Precor elliptical for several years. Bought it when a local gym closed down. It’s my baby and was always my most favorite elliptical so I always wanted one. I did not realize that the reason the display kept cutting off unless I went at a crazy pace was that the battery was shot. I called this company and Jennifer immediately got back got to me, sent me a quote, and scheduled her technician to come out. The technician looked everything over and even educated me about the condition of my machine. He also made sure I got registered as the owner of the machine since the original owner never did. It took one more visit because the battery needed to be ordered. The 2nd technician came out on time and installed the battery and reset the club settings for me. I highly recommend this company for taking care of commercial equipment. I love the fact that they have large commercial contracts yet they find the time to take care of the little guy too!  Professional. On-time. No hidden costs. Excellence in motion.

I am so glad I found this company. My exercise bike was in need of repair and nowhere near replacement. We made an appointment time on the phone which they held to the time. So nice it wasn’t a range where you have to sit around for half a day. They were honest and made an effective repair.

Thank you so much for bringing our old treadmill back to life in our home gym! We really appreciate the quick service and knowledgeable technician. We can’t wait to use it!

I appreciate your organization in several respects. The technician not only assembled the exercise bike he instructed me about important aspects of its functions. In addition, the young man adjusted the seat and pedals to my height and he instructed me regarding specifics of the bike that made reading the manual more effective. He was efficient, professional, and personable.

Great value for us personally not having to figure out how to get the treadmill into the basement, installing, etc. They were in and out within an hour, and it would have taken us a lot longer than that.  Thanks!

I purchased a Proform Carbon El elliptical and the task of putting it together was overwhelming. I found Fitness Machine Techniques on the internet and contacted them. They responded right away and I explained what I needed.  I received a quote and I scheduled an appointment within days. Two technicians arrived and put it together and had me up and running in no time. I had no idea this service was available and I will keep in contact with them for maintenance of all my exercise equipment.

Great experience. Tech is knowledgeable and was willing to put in the extra effort. I highly recommend this company!