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I called FMT and promptly got an appt scheduled. Stephen showed up today... EARLY!! When was the last time you had a contractor show up to an appt early? Stephen was professional and did such a thorough job. He educated me along the way as to what he was doing and why. His skill was obvious... his friendly comfortable manner was wonderful. I will be using Fitness Machine Technicians for all my equipment needs in the future. THANK YOU, Stephen! Great Job!
I bought a treadmill last year during COVID, and when the 6-month maintenance was due, I loosened the belt to lubricate underneath. I never got it adjusted correctly after that. The technician from Fitness Machine did the maintenance this week and corrected my prior work. Now it's running as good as new plus my technician was a really nice guy. I highly recommend their service.
My experience from the beginning to the end was excellent! The technician, Matt W., was professional and very knowledgeable about the product that we have and fixed it without struggle. I am a timely person and I appreciated how prompt he was on site with everything needed to assess the problem and to fix the problem. Now we can enjoy working out again with the assurance that our treadmill is operable and safe. Thank you.
Great service! Spent time explaining issues and follow-up steps. Would recommend!
Outstanding service at a reasonable price and great customer service. They're fast and efficient.
The two technicians were very professional and courteous. They did a great job disassembling, moving and then reassembling my treadmill. This was no small feat as they had to move it upstairs. In addition, they serviced the treadmill all within a one hour timeframe. Awesome service and highly recommend!
The technician was prompt, courteous and knowledgeable. He gave me pointers on how to care for our machine (elliptical) and showed me what he was doing. Excellent job.
The guys were great with a difficult treadmill assembly, which first involved moving the unit upstairs from the garage. Very safe and careful, with little mess.
April Lee Dove
Great service! Professional, knowledgeable, and efficient. Will definitely use again. Our service person assembled our new treadmill and gave us a great tutorial and offered advice on upkeep. Very satisfied!
The technician who came to my house to service my treadmill was very friendly and very helpful.