Director of Campus Recreation
As the Director of Campus Recreation at West Chester University, I have had the opportunity to work with many different strength and conditioning, preventative maintenance and repair organizations across the country. I can honestly say Fitness Machine Technicians are the best I have contracted with! They are experts at a variety of commercial grade fitness equipment, provide timely response to questions and/or requests for repairs, are efficient with the work they provide, do a great job of explaining the diagnosis they arrived at with equipment not working properly, are a good value, and go out of their way to consistently provide outstanding customer service! I strongly recommend to others considering FMT as their service provider as they go above and beyond in exceeding expectations in regards to customer service, expertise, timely response, and value.
PMC first signed a preventative maintenance contract with Fitness Machine Technicians in January of 2016 for our 19 properties. We went from multiple service providers to just a single point of contact. Fitness Machine Technicians has been great to work with!
Dan Horan & Steve Smith
It's truly nice to work with a company that actually returns calls, gets the work done in a timely manner and more importantly lets our managers know what's going on with the equipment.
Assistant Director of Campus Recreation, Fitness
Since 2008, we’ve had an annual contract with Fitness Machine Technicians to perform preventive maintenance and do repairs on our inventory of more than 70 pieces of cardio equipment. When students are on campus, our facility is open about 125 hours a week and the equipment is used heavily and aggressively so this is no small task. I’ve investigated a number of other service companies and have found Fitness Machine Technicians to be extremely affordable. Despite being about an hour away, Fitness Machine Technicians has been very responsive to our needs...Having been employed in the fitness industry at the collegiate level since 1983, I would recommend Fitness Machine Technicians without hesitation or reservation.
Wellness Program Manager
Fitness Machine Technicians always provides prompt service when our equipment is down. The technicians are very knowledgeable and keep our equipment serviced quarterly. They have gone the extra mile to go above and beyond for us at Clemens Food Group.
Office Manager, Recreational Services
We are extremely happy that we made the decision to work with Fitness Machine Technicians a few years ago. Scheduling preventive maintenance or repair services has never been easier because their entire staff is professional, friendly and efficient. Having the same repair technician return to our facility is comforting because he is knowledgeable about our equipment and very reliable. We know that our equipment is in great hands!
Fitness Center Director, Head Strength & Conditioning Coach
Performance Plus Camps and Clinics Director
As the Fitness Center Director at Haverford College, my job is to ensure that our students and staff have access to the best exercise equipment and that this equipment is functioning at a high level at all times. This is why I trust Fitness Machine Technicians to provide maintenance on all of our equipment. Fitness Machine Technicians has been doing an outstanding job at our facility for over 6 years and I wouldn’t go anywhere else to get this job done. They attend to details, are timely, trustworthy, and most importantly keep our equipment functioning at high levels. In doing so, we are able to maintain a fit and safe environment.
We’ve been working with Fitness Machine Technicians for years and find their technicians polite, knowledgeable and responsive. We can always count on someone being available to answer a quick phone call, or schedule an appointment. Plus, they’re in service, not sales, so we can rely on their honest advice when it’s time to purchase a new machine. They’re honest, and take great pride in providing the best possible service. Even if the news is bad, they always give it to us straight.
I have been working with Don for over 20 years with clubs that had well over 200 pieces of equipment and will tell you there is no one better, not even the manufacturers themselves. I’ve seen other repair groups and none compare.
Former Director, Campus Recreation
Fitness Machine Technicians has been our fitness equipment service provider for 25 years and their work is first class, from timeliness to workmanship and problem solving. Fitness Machine Technicians has the resources to provide clients with expert repair service as well as the knowledge to increase the lifespan of your equipment through preventive maintenance scheduling. They can handle warranty repairs with ease. Our university has 9 fitness sites and an inventory of well over 1,000 pieces of equipment. Fitness Machine Technicians has been our sole provider for repairs and maintenance and also provided layout construction and safety-issue problem solving. I fully endorse Fitness Machine Technicians due to their professionalism and their ability to respond quickly and efficiently to client needs. Top shelf from A-Z.