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PMC first signed a preventative maintenance contract with Fitness Machine Technicians in January of 2016 for our 19 properties. We went from multiple service providers to just a single point of contact. Fitness Machine Technicians has been great to work with!

It’s truly nice to work with a company that actually returns calls, gets the work done in a timely manner and more importantly lets our managers know what’s going on with the equipment.

Since 2008, we’ve had an annual contract with Fitness Machine Technicians to perform preventive maintenance and do repairs on our inventory of more than 70 pieces of cardio equipment.  When students are on campus, our facility is open about 125 hours a week and the equipment is used heavily and aggressively so this is no small task.

Fitness Machine Technicians always provides prompt service when our equipment is down. The technicians are very knowledgeable and keep our equipment serviced quarterly. They have gone the extra mile to go above and beyond for us at Clemens Food Group.

We are extremely happy that we made the decision to work with Fitness Machine Technicians a few years ago. Scheduling preventive maintenance or repair services has never been easier because their entire staff is professional, friendly and efficient. Having the same repair technician return to our facility is comforting because he is knowledgeable about our equipment and very reliable. We know that our equipment is in great hands!

As the Fitness Center Director at Haverford College, my job is to ensure that our students and staff have access to the best exercise equipment and that this equipment is functioning at a high level at all times. This is why I trust Fitness Machine Technicians to provide maintenance on all of our equipment. Fitness Machine Technicians has been doing an outstanding job at our facility for over 6 years and I wouldn’t go anywhere else to get this job done. They attend to details, are timely, trustworthy, and most importantly keep our equipment functioning at high levels. In doing so, we are able to maintain a fit and safe environment.

As a school, we are always looking for value and quality. Fitness Machine Technicians has been providing quality service to our school for the past 4 years and can constantly work within our budget. They offer suggestions on how to best maintain the equipment we have, and help when we are trying to make a new purchase. Their concern for the customer is refreshing, and their quality staff makes the extra effort to ensure we are satisfied. We are not a big customer, but they always make me feel that we are important.

We’ve been working with Fitness Machine Technicians for years and find their technicians polite, knowledgeable and responsive. We can always count on someone being available to answer a quick phone call, or schedule an appointment. Plus, they’re in service, not sales, so we can rely on their honest advice when it’s time to purchase a new machine. They’re honest, and take great pride in providing the best possible service. Even if the news is bad, they always give it to us straight.

I have been working with Don for over 20 years with clubs that had well over 200 pieces of equipment and will tell you there is no one better, not even the manufacturers themselves. I’ve seen other repair groups and none compare.

Fitness Machine Technicians has been our fitness equipment service provider for 25 years and their work is first class, from timeliness to workmanship and problem solving. Fitness Machine Technicians has the resources to provide clients with expert repair service as well as the knowledge to increase the lifespan of your equipment through preventive maintenance scheduling. They can handle warranty repairs with ease.

We are a privately held fitness club and have always counted on Fitness Machine Technicians for all of our equipment repairs. The technicians are extremely efficient and knowledgeable and the best part is their reliability! There is also not much waiting after you make your service request which is great for our business as well. They are service-oriented and we are grateful to have them!

We’ve been working with Fitness Machine Technicians for well over five years and have nothing but excellent experiences.  The technicians are not only knowledgeable and responsive, but also polite and understanding.   I have particularly benefited from being able to rely on their scheduled site visits for preventive care, but they are also very responsive to emergency repair situations.  We currently have a combination of old and new equipment, and they have never had any issues replacing parts regardless of our equipment’s age.  Many service companies in the fitness industry will fabricate reasons that a piece of equipment needs new parts, but I have learned through my experience that Fitness Machine Technicians’ technicians have the utmost integrity and honesty.  We plan to upgrade our fitness equipment in the near future and although The Racquet Club plans to get new machinery, we plan to stick with the reliable maintenance service of Fitness Machine Technicians.

Having the privilege of working with Fitness Machine Technicians has been nothing short of amazing. Their impeccable customer service in combination with the precision of their equipment diagnostics has enabled us to trust them beyond imagination. Their sense of urgency when fixing our equipment is unmatched.