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Chicago Reviews

Read Reviews or Write Your Own

Click the icons to read reviews on some third-party sites. If you have hired us, we would greatly appreciate if you took the time to leave us a review! Take note that some of these websites require accounts to discourage false reviews.


Mia P
September 2020

When I found Fitness Machine I was hoping they would be able to come to my downtown apt and they were. Bernice was very honest and helpful. She laid out what all the issues and costs could be and noted the $100 consult fee. When Ricardo arrived he was masked and had booties with him. He looked at my treadmill and was able to easily fix it on the spot. He was friendly and kind and even told me how I could take extra care of the machine. I highly recommend them and am so grateful for a friendly, honest, and affordable option in the city!


Chad Lohrentz
August 2020

A great experience all around from scheduling, prompt communication, and great service. Berenice and team were very helpful in facilitating the manufacturer warranty, securing parts, and servicing the equipment (treadmill). The technician was on time, respectful of social distancing norms, and polite. I would highly recommend service from Fitness Machine Technicians.


July 2020

This company provides great customer service. My circuit breaker kept tripping when the belt would start on my new treadmill. The technicians researched the problem and did a thorough check of the machine and found a solution which had to do with my electrical setup at my condo and not the machine assembly. I would recommend their services to anyone needing exercise equipment assembled or disassembled. Thanks!


Jessi Cleary
June 2020

So impressed with this business! They couldn’t have been more responsive and easy to deal with. Bernice took care of everything for me when my treadmill stopped working. She called Life Fitness for me, ordered the parts that arrived within a couple business days, and then immediately scheduled a technician to come out. She removed all stress from the process and the service was incredible. I’d go back to this company for any fitness equipment needs!


Michael Leeds
May 2020

Excellent experience throughout the process! Our elliptical machine needed to be repaired and the Fitness Machine Technicians Team was professional, responsive and great to work with. Highly recommend them.


Julie Landgraf
January 2020

I called Fitness Machine Technicians to get my treadmill serviced, and they were able to get me back up and running quickly. Their professionalism, service, and communication were top notch. Highly recommend!!


Byron Dyce II

Gym Owner
December 2019

We needed a bike fixed that was out of commission in our gym and reached out to Fitness Machine Technicians. There communication was prompt and clear and we got on the schedule within a 2-day timeframe. Ricardo (tech) was friendly, professional, and punctual with his time. Overall great experience/service that we’ll use in the future for our gym needs!