Baltimore Reviews

My gym company has been using The Fitness Machine for equipment maintenance for about 6 months now, and I have to say that these folks are the real deal. Excellent communication, customer service, and exceptional quality of work. I cannot recommend them enough!

My technician was "Dax." Throughout this visit, he was extremely thorough, knowledgeable, and professional; addressing all questions and concerns. He was able to correct all of the repair issues associated with my antiquated treadmill, which now operates like new. He is indeed a valuable asset to the Fitness Machine Technicians Company.

Fitness Machine Technicians worked quickly and efficiently. They were knowledgeable about what parts I needed. Very straightforward process. No complaints.

Fitness Machine Technicians was one of only a few companies who would come to Northern Baltimore County to assemble my treadmill. They got back to me promptly and I was able to schedule the service via text! On the day of the assembly, Dax came to my house and was professional, courteous, and just a really nice guy. He even let my 8yo son watch him work. Dax assembled the treadmill in about an hour, and showed me how to operate it. He was very knowledgeable and helpful. This was a much less daunting project than I had anticipated and I couldn’t have asked for better customer service. Thanks, FMT- especially Dax!!

COME ON!!!!!! These guys were awesome!!!!!! Tuned up and repaired our neglected elliptical and even found out that our motor was under warranty. Service tech was friendly, efficient, timely and professional. THANK YOU!!!

I wish I had found this business sooner. I have an old treadmill that I wanted to refurbish, and Lisa was great at responding to all of my questions. She really took her time with me. I was going to use another competitor but canceled them after I spoke with Lisa. When it came time for the work, Dax was great. He gave me his honest opinion about what was worth replacing or keeping as is. I'll definitely be calling them again for routine checks on my machine! Thank you FMT!!

Dax did a fantastic job providing me a maintenance 'overhaul of my Precor treadmill. It's operating now as if it's new vice 20 years old. :-)  Many thanks to Fitness Machines and especially to Dax.

Dax represents Fitness Machine Technicians very well!. Punctual, courteous, professional and well skilled. My Treadmill runs like new. Thanks Dax!

Dax did an incredible job fixing our 3 treadmills at the County Police Special Operations Gym. He was professional, polite, and made sure all equipment was working properly before leaving our facility. Will definitely call again for next repairs or updates.

Dax was fantastic to work with. He called when he was in route and was extremely respectful while working in my home. Even when I had a hiccup he provided excellent advice to allow me to get a grasp on the issue and come up with a solution. I highly recommend Fitness Machine Technicians because of My experience working with Dax.