Atlanta Outside the Perimeter Reviews

It was a pleasure interacting with Jon. His demeanor and professionalism reflected in the quality of work he provided. I watched him while he serviced my treadmill and observed the care and attention to detail he showed while performing the service. He only provided the work needed and wish he was the person that had serviced my treadmill two months prior. I don’t think I would have needed an additional service.

AWESOME COMPANY! We have had our treadmill for a few years and just like everything, it starts to wear. Our Nordic Track treadmill needed a new belt and not knowing who to choose to replace it was a little difficult. We are so happy to have found Fitness Machine Technicians! What a FANTASTICALLY GREAT company! From the very beginning, Curt Metcalf, the gentleman who initially set up the appointment, was courteous and explained everything that would happen during the visit and the cost. NOTHING HIDDEN! He also told me the technician’s name, the color shirt he would wear and how he would take cautious measures to wear a mask before entering our home, for his protection and for ours. Each time I spoke with Mr. Metcalf, he was the same, not hurried, but always displayed a customer friendly attitude. Our technician, Troy Stephens, who did just as Mr. Metcalf stated, was absolutely fantastic! He came right in, corrected the problem, but also noted that our motor was not good, making some noise and the brushes were worn. Mr. Stephens recommended a call be made to Nordic Track to request a new one. We had no idea that Nordic Track would send a new motor to their customers without charge because motors are lifetime on our specific model! That was amazing to learn!! After running into a slight problem with the representative at Nordic Track, I contacted Rob Scott, the owner of Fitness Machine Technicians. I explained what was going on and what information was needed to qualify for the new motor. He immediately sent out the details of our technician’s diagnosis, noting that our motor was bad. Mr. Scott was just as kind and professional as Mr. Metcalf and Mr. Stephens! How rare it is to have that happen these days where people treat each other in the manner they wish to be treated, especially when it comes to sales! I might add, we did not have to wait for the email from Fitness Machine Technicians to get it to Nordic Track. It was all taken care of the day of our service. Our new motor is on the way! Fitness Machine Technicians will always be our ‘Go To’ for service on any of our exercise equipment! We are up and running again! Thank you Fitness Machine Technicians!

I have an aging club machine that I bought used. When it broke down Fitness Machine Technicians was 1. the only one who returned my call. (In fairness, I live in the middle of nowhere) 2. Good with communication (we’ll be there Tuesday between X and Y) 3. On time 4. Reasonably priced 5. Pleasant to deal with 6. They fixed my elliptical

The technician was on-time, professional and really knowledgeable. He went about his tasks in a very organized manner. My treadmill, elliptical machine and total trainer were all up and functioning in less time than I thought it would take. Great job all the way around. I will definitely call this company for any issues regarding my exercise equipment.

Flawless start to finish! Fitness Machine Technicians contacted me soon after I purchased a Body-Solid EXM3000 LPS multi-station selectorized gym. They scheduled the assembly to be done the day after we took delivery. They contacted me before arriving at the house and started the assembly process. The technician assembled perfectly. Friendly, professional, and obviously expert at their craft, we could not be happier with the entire experience and we are contracting them for annual maintenance. Great company! Thank you!

Everytime I get a new piece of equipment, I call these guys with no hesitation. They are awesome! Thanks guys.

John Lewis is simply “The Best “!! Excellent Customer Service!!! An extremely Kind person!! Thank you so much for a very Pleasant experience!!!

Our technician was very professional and courteous. He showed me how to maintain the machine and performed the job quickly. He was actually early for the appointment as well. Highly recommend this company.

The technician was professional and experienced. He explained his findings as he noticed them and assured me that he was confident it could be repaired with replacement parts. I’m looking forward to the full repair of my equipment when the parts arrive.

I bought a spin bike and a technician came to assemble it for me. He was professional, knowledgeable-I had a lot of questions and he answered them-he really went over & above. Excellent service! I’ll use them again.